Responsible Gambling — Just Casino Australia

Why Responsible Gambling Matters

Gambling can be an entertaining pastime — but for some players it can become harmful. Just Casino and justcasino-online-au.net are firmly committed to encouraging responsible play, and we believe every player should know how to recognise the warning signs of problem gambling and where to get help if needed.

Gambling is entertainment, not income. The moment it starts to feel otherwise — when you are chasing losses, hiding the amount you spend, or using money you can't afford to lose — it is time to step back.

Warning Signs of Problem Gambling

You or someone close to you may have a gambling problem if any of the following apply:

• Spending more time or money on gambling than originally intended.
• Chasing losses by increasing bet sizes or playing for longer.
• Lying about how much you gamble or hiding it from family and friends.
• Borrowing money, selling possessions, or skipping bills to fund gambling.
• Feeling anxious, irritable, or depressed when not gambling.
• Gambling to escape stress, loneliness, or other problems.
• Neglecting work, study, family, or personal relationships because of gambling.
• Repeated unsuccessful attempts to cut back or stop.

If you recognise any of these in yourself or someone you know, please reach out for help. Problem gambling is treatable and free, confidential support is available.

Self-Control Tools at Just Casino

The Just Casino platform provides a range of responsible gambling tools you can use from inside your account. These are designed to help you stay in control of how much you wager, how long you play, and when to take a break.

Deposit Limits

You can set a maximum amount you are allowed to deposit per day, per week, or per month. Once the limit is reached, the system blocks further deposits until the period resets. Limits can be lowered immediately; increases are subject to a cooling-off delay (typically 24 to 72 hours) to prevent impulsive decisions in the moment.

Wager and Loss Limits

Set caps on how much you can stake or lose over a defined period. Useful for keeping individual sessions inside a sustainable budget.

Session Time and Reality Checks

Configure pop-up reminders that interrupt gameplay after a set duration (for example, every 30 or 60 minutes) so you can pause and decide whether to continue. Many problems start with sessions that drift on far longer than originally planned.

Time-Out (Cooling-Off)

If you need a short break, you can request a time-out of 24 hours, 7 days, or 30 days. Your account is locked for the duration — no logins, no deposits, no play.

Self-Exclusion

For more serious situations, self-exclusion blocks access to your account for an extended period (commonly 6 months, 1 year, or permanent). Once activated, self-exclusion cannot be reversed before the period ends, even if you change your mind. This is intentional — the irreversibility is part of the protection.

Account Closure

You can request permanent closure of your account at any time by contacting Just Casino support. Any remaining balance is processed for withdrawal before closure.

Protecting Minors

Gambling is strictly for adults aged 18 years and over in Australia. If children share a device with you, make sure they cannot access gambling accounts:

• Never let anyone under 18 use your account.
• Log out fully after each session — don't rely on "remember me".
• Use device-level parental controls (Family Link, Screen Time) to block gambling sites.
• Consider installing filtering software such as Net Nanny, Qustodio, or built-in router-level controls.

Where to Get Help in Australia

Free, confidential support is available 24/7. You don't have to be in crisis to reach out — these services are there for anyone with concerns about their own or someone else's gambling.

• Gambling Help Online — gamblinghelponline.org.au — 24/7 chat, email, and counselling. Phone: 1800 858 858.
• Lifeline Australia — 13 11 14 — 24/7 crisis support for anyone in emotional distress.
• Beyond Blue — 1300 22 4636 — Support for anxiety, depression, and related mental health concerns often linked to gambling harm.
• Financial Counselling Australia — National Debt Helpline 1800 007 007 — Free advice if gambling has caused financial hardship.
• Relationships Australia — 1300 364 277 — Support for relationships affected by problem gambling.
• Gamblers Anonymous Australia — gaaustralia.org.au — Peer-support groups across Australia.

State-Specific Support

State and territory governments also fund local gambling help services:

• NSW: GambleAware NSW — 1800 858 858
• Victoria: Gambler's Help — 1800 858 858
• Queensland: Gambling Help Queensland — 1800 858 858
• Western Australia: Gambling Help WA — 1800 858 858
• South Australia: Gambling Help SA — 1800 858 858
• Tasmania: Gamblers Help Tasmania — 1800 858 858
• ACT: ACT Gambling Counselling and Support Service — 1800 858 858
• NT: Amity Community Services — (08) 8944 6565

BetStop — National Self-Exclusion Register

BetStop is Australia's national self-exclusion register operated by the Australian Communications and Media Authority (ACMA). Once you register on BetStop, all licensed Australian online wagering operators are required to close your accounts and prevent you from opening new ones for the period you select (3 months to lifetime).

Sign up at betstop.gov.au. It is free, confidential, and takes a few minutes.

Our Commitment

justcasino-online-au.net does not target vulnerable people or anyone showing signs of problem gambling. We do not promote gambling as a way to make money, solve financial problems, or escape life difficulties. If you are concerned about your gambling and want us to remove your email from any communications, contact support@justcasino-online-au.net.

If you or someone close to you needs help now, contact Gambling Help Online at 1800 858 858. Calls are free and confidential, 24 hours a day, 7 days a week.